Oleksandr Shevchenko

My first technical role was as a system administrator's assistant at “UkrZoloto” in Kyiv. We brought a new office online completely — workstations, servers, switches, network cabling, UPS units and printers. I installed and configured Windows on every machine and handed the finished workplaces over to colleagues. That is where I learned how much technology you can take off someone's hands so they can simply get on with their work.

Then came a degree in economic cybernetics (recognised by ZAB as equivalent to a German bachelor's) and 1st place among roughly 6,000 participants in the JS/FE Pre-School course by RS School and EPAM — the one externally verifiable measure of how fast I pick up new things. For about three years I have been building and operating my own technical projects daily; analysing failures and restoring service is routine.

Honest about my limits: I have not worked much with Microsoft Entra ID or Microsoft 365 at administration level, and I have not used a ticketing system professionally. I am closing both gaps deliberately — MS-900 is my next certification target. What I do bring reliably: I learn fast, I do not give up before the cause is found, and I can explain technology without jargon.